Frequently Asked Questions

What are the most important issues to consider when installing a Drainwave?

- sufficient bedding
- outlet pipe is in a straight line with the sewer (where possible)
- bucket is free to tip
- riser to the ground is glued in place
- the identification sticker is affixed to the toilet(s)
- notification labels are affixed to the risers
Note:
More detailed information is included in the installation instructions which can be accessed via this web site


What pipe gradients are allowed?

- Currently gradients are determined in accordance AS3500 (Plumbing and Drainage)


How many fixtures can be plumbed into the unit?

- the more fixtures that are plumbed into the unit the better as with more fixtures there is more water to contribute to drainline performance
- the unit is designed to have up to six toilets plumbed into it
- refer to the installation instructions


What should the householder do if they are going away for an extended period?

- if the toilet is not going to be used for an extended period, it is recommended that the owner flush the toilet so the Drainwave tips before leaving


What is the warranty period for the product?

- The unit is supplied together with a 24 month replacement warranty.


What is the distance between the inlet and the outlet?

- 230mm


What is the load rating that the unit can withstand?

- 1000 kg – suitable non trafficable areas


Can the unit be affixed under the floor?

- Yes using standard pipe hanging fixtures (see the photo gallery for an example)


Can the unit be retrofitted?

- Yes


Is there any issue with respect to sewer blocks and back flows?

- No, the bucket should reactivate when flow resumes


Can the unit be used for dosing evaporation beds?

- Yes the unit is ideal for this purpose as it will fully disperse the liquids