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Posted on December 12, 2018 by Poppy Salting

Sydney Fire Protection Experts – Let Them do the Work for You

Fire Protection is the Number One Priority

For both commercial and residential customers, Sydney offers the highest quality companies to take care of fire safety requirements. One of the first things to worry about is to find a company that has a range of options for quality fire protection solutions that fit every need. Whether for a residential customer or a commercial customer, cost-effective solutions can be found. Some of the products offered are these:

  • Evaluating and ensuring that equipment is reliable, free of malfunctions
  • Verifying that equipment is in the correct position for superior effectiveness
  • Replacing old equipment or updating existing equipment
  • Repairing and cleaning alarm systems to ensure high-quality performance
  • Advising customers on how to use all fire protection equipment
  • Using function tests on equipment with artificial smoke
  • Replacing batteries as needed during regular maintenance visits

Other things to look for is what kind of experience the companies reviewed has, as well as using referrals for the decision-making on who to hire. You’ll also want to verify that the fire protection company that is in compliance with certification requirements before hiring them to install the new system. With residential customers, it is likely that only fire detection and alarm systems will be needed. With commercial customers, the needs may require more inclusive equipment, simply due to the size of the property. Here are a few examples of commercial fire protection system options to choose from:

  • First-rate fire sprinkler system for all areas of the building or buildings
  • Fire hydrants with a hose reel system for each building
  • Gaseous fire suppression equipment to compliment the sprinkler system
  • Fire and smoke detection that is easy to understand
  • An easy-to-reach fire extinguisher that is in compliance with Australian expectations
  • Emergency evacuation information
  • Average response time to expect when calling with problems

Affordable Systems for Any Budget

Another priority to focus on is to verify that the products purchased and the system chosen is right for the customer. There is no need to “oversell” customers, especially for residential customers. Making sure that the system that is recommended is proper for all customers should be the top priority, simply for the sake of good customer service.

Here are a few things to consider when making a decision on which company will be able to best serve your needs:

  • Maintenance of equipment on a regular schedule
  • Certification of all products being used for the customer’s needs
  • Making annual inspections to keep current compliance
  • Applying design and consultation to make the most of each system
  • Verifying that all products are cost-effective and fill customer requirements
  • Determining product placement that will best suit customer needs
  • Offering guarantees on equipment and service
  • Efficient and effective service covering all components of the system that is installed

Sydney fire protection service providers should be able to accommodate any customer’s needs in a competent and understanding manner. Customer service needs to be tip-top in quality. When making a decision on which company to use, consider referrals and online information where possible. Also, be sure to discuss what guarantees are given in case of fire protection system malfunctions should any problems arise.

 

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